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Describe the problem in short sentences
The pharmacist first wants to know what is wrong, how long it has lasted and who it is for. Instead of a long story, use short, clear sentences:
- “I have had a headache since yesterday.”
- “I have nausea and diarrhoea.”
- “The medicine is for a child, seven years old.”
- “This is a mosquito bite; it itches and has swollen.”
Active ingredient, not brand
The same medicine is sold under a different brand name in every country. Saying the name of the one you use at home often does not help; the active ingredient on the box is the same everywhere: paracetamol, ibuprofen, loratadine and so on.
Before you travel, note the active ingredient and dose of the medicines you take regularly, or take a photo of the box. Showing that to the pharmacist is much faster than describing a brand.
Allergies and current medicines
If you are allergic to a medicine, pregnant or on regular medication, say so in the first sentence. What the pharmacist recommends depends on it.
A single sentence is enough: “I am allergic to penicillin.” or “I take blood pressure medication.” Do not leave the important part to the end of the conversation.
Confirm the dose and how to take it
Before you leave, ask how to take the medicine and have the answer repeated: how many times a day, how many at a time, before or after food, for how many days at most.
The instructions in the box are in the local language. Writing what the pharmacist said on the box in your own language keeps you from taking the wrong dose back at the hotel.
Prescription rules differ by country
Some medicines sold over the counter at home need a prescription elsewhere, and the reverse also happens. If the pharmacist says they cannot sell something without a prescription, ask for the nearest doctor or health centre.
If you carry your own medicine, keep it in its original box and, if possible, with its prescription. Pharmacies on night duty usually post a list on their door in the local language.